Contact
Reach the team.
One inbox, monitored daily. We reply to every message within one business day. Please read the FAQ on the home page first — most common questions are answered there.
Support & product
Something not working?
Broken feature, data that looks wrong, or you can't sign in. Include the ticker, the URL, and — if you can — a screenshot.
Feedback & feature requests
Ideas for the roadmap
Have a metric you want us to add, a strategy signal you'd like to see, or a workflow that's clunky? We read every note.
Billing & account
Invoice or subscription
Cancel, refund, plan change, or a receipt for accounting. Include the email on your account.
Legal & privacy
Legal or data request
Data subject access request (PDPA / GDPR), takedown notice, or a compliance query.
Response time
We respond to all messages within one business day (Monday to Friday, excluding Singapore public holidays). Product bugs affecting live users are triaged same-day.
Where we are
Maevol is operated from Singapore. We currently offer only email support; there is no telephone hotline. For general business enquiries, use the address above.
Unsubscribe from digest emails
Every weekly digest email includes a one-click unsubscribe link at the bottom. No login required. If the link isn't working for you, email us and we'll remove you manually.